杂志文章@ 1438- 8871% I JMIR出版公司多学科开发团队卡塔尔世界杯8强波胆分析成员在以用户为中心的远程产品和服务设计中的经验:定性研究%A Vermeulen,Joan %A Verwey,Renée %A Hochstenbach,Laura MJ %A van der Weegen,Sanne %A Man,Yan Ping %A de Witte,Luc P %+ CAPHRI，卫生服务研究部，马斯特里赫特大学，邮箱616，马斯特里赫特，6200 MD，荷兰，31 433882199，j.vermeulen@maastrichtuniversity.nl %K以用户为中心的设计%K远程医疗%K电子健康%K参与%K多学科团队%K障碍和促进者%D 2014 %7 19.05.2014 %9原始论文%J J医学互联网资源%G英语%X背景:以用户为中心的设计(UCD)方法可以帮助在创新远程医疗产品和服务的开发过程中考虑到潜在最终用户的需求和要求。了解多学科开发团队的成员如何体验UCD过程可能有助于深入了解具有不同背景的成员在远程护理产品和服务开发过程中认为至关重要的因素。目的:本研究的主要目的是探讨多学科开发团队成员如何体验远程医疗产品和服务的UCD过程。第二个目标是确定他们所经历的障碍和促进因素的异同。方法:来自4个研发项目多学科开发团队的25名成员参与了本研究。该研发项目旨在开发远程护理产品和服务，以支持老年人或慢性疾病患者的自我管理。7名参与者是最终用户的代表(老年人或慢性病患者)，3名是专业最终用户(老年医生和护士)，5名是工程师，4名是经理(研发公司或工程团队)，6名是研究人员。所有参与者都接受了一名不属于他们自己开发团队的研究人员的采访。 The following topics were discussed during the interviews: (1) aim of the project, (2) role of the participant, (3) experiences during the development process, (4) points of improvement, and (5) what the project meant to the participant. Results: Experiences of participants related to the following themes: (1) creating a development team, (2) expectations regarding responsibilities and roles, (3) translating user requirements into technical requirements, (4) technical challenges, (5) evaluation of developed products and services, and (6) valorization. Multidisciplinary team members from different backgrounds often reported similar experienced barriers (eg, different members of the development team speak a “different language”) and facilitators (eg, team members should voice expectations at the start of the project to prevent miscommunication at a later stage). However, some experienced barriers and facilitators were reported only by certain groups of participants. For example, only managers reported the experience that having different ideas about what a good business case is within one development team was a barrier, whereas only end-users emphasized the facilitating role of project management in end-user participation and the importance of continuous feedback from researchers on input of end-users. Conclusions: Many similarities seem to exist between the experienced barriers and facilitators of members of multidisciplinary development teams during UCD of telecare products and services. However, differences in experiences between team members from various backgrounds exist as well. Insights into these similarities and differences can improve understanding between team members from different backgrounds, which can optimize collaboration during the development of telecare products and services. %M 24840245 %R 10.2196/jmir.3195 %U //www.mybigtv.com/2014/5/e124/ %U https://doi.org/10.2196/jmir.3195 %U http://www.ncbi.nlm.nih.gov/pubmed/24840245