@文章{信息:doi/10.2196/11855，作者=“Pham, Tra My和Abel, Gary A和Gomez-Cano, Mayam和Lyratzopoulos, Georgios”，标题=“邮政或在线响应模式的预测因素以及与英国癌症患者体验调查中的患者体验和满意度的关系”，期刊=“J医学互联网Res”，年=“2019”，月=“五月”，天=“02”，卷=“21”，数字=“5”，页=“e11855”，关键词=“癌症;病人调查;满意度;经验;在线响应;网络;背景:患者体验调查是提高癌症服务质量的重要工具，但应答者的代表性是一个问题。传统上使用邮寄问卷的患者调查越来越多地纳入了在线回答选项。然而，人们对在线应答者的特征和经验评级知之甚少。目的:我们试图在(英文)癌症患者体验调查中检查邮寄或在线响应模式的预测因素，以及与患者体验的关系。 Methods: We analyzed data from 71,186 patients with cancer recently treated in National Health Service hospitals who responded to the Cancer Patient Experience Survey 2015. Using logistic regression, we explored patient characteristics associated with greater probability of online response and whether, after adjustment for patient characteristics, the online response was associated with a more or less critical evaluation of cancer care compared to the postal response. Results: Of the 63,134 patients included in the analysis, 4635 (7.34{\%}) responded online. In an adjusted analysis, male (women vs men: odds ratio [OR] 0.50, 95{\%} confidence interval [CI] 0.46-0.54), younger (<55 vs 65-74 years: OR 3.49, 95{\%} CI 3.21-3.80), least deprived (most vs least deprived quintile: OR 0.57, 95{\%} CI 0.51-0.64), and nonwhite (nonwhite vs white ethnic group: OR 1.37, 95{\%} CI 1.24-1.51) patients were more likely to respond online. Compared to postal responders, after adjustment for patient characteristics, online responders had a higher likelihood of reporting an overall satisfied experience of care (OR 1.24, 95{\%} CI 1.16-1.32). For 34 of 49 other items, online responders more frequently reported a less than positive experience of care (8 reached statistical significance), and the associations were positive for the remaining 15 of 49 items (2 reached statistical significance). Conclusions: In the context of a national survey of patients with cancer, online and postal responders tend to differ in their characteristics and rating of satisfaction. Associations between online response and reported experience were generally small and mostly nonsignificant, but with a tendency toward less than positive ratings, although not consistently. Whether the observed associations between response mode and reported experience were causal needs to be examined using experimental survey designs. ", issn="1438-8871", doi="10.2196/11855", url="//www.mybigtv.com/2019/5/e11855/", url="https://doi.org/10.2196/11855", url="http://www.ncbi.nlm.nih.gov/pubmed/31045503" }