@Article{信息:doi 10.2196 / / jmir。7581,作者=“McLennan, Stuart and Strech, Daniel and Meyer, Andrea and Kahrass, Hannes”,标题=“德国医生评级网站的公众意识和使用:德国北部四个城市的横向调查”,期刊=“J Med Internet Res”,年=“2017”,月=“11”,日=“09”,卷=“19”,数=“11”,页=“e387”,关键词=“医生评级网站;背景:医生评分网站(PRWs)允许患者对医生的质量进行评分、评论和讨论。prw影响患者决策和医疗质量的能力在一定程度上取决于对prw的充分认识和使用。然而,以往的研究发现,prw的认识和使用水平相对较低,这引起了人们对prw信息的代表性和有效性的担忧。目的:本研究的目的是检查(1)参与者对PRWs评级的认识、使用和贡献,以及与其他评级网站相比如何;(2)预测PRWs的认知、使用和评级贡献的因素;(3)参与者在选择医生时对PRWs的态度。方法:2016年4月至7月间,向德国北部四个城市(诺德霍恩、希尔德斯海姆、不来梅和汉堡)的随机样本(N=1542)邮寄了一份横断面调查。调查问题探讨了受访者对服务(医生、医院、酒店和餐厅)和产品(媒体和技术)评级网站上评级的认识、使用和贡献,以及prw在寻找新医生时的作用。 Results: A total of 280 completed surveys were returned (280/1542, 18.16{\%} response rate), with the following findings: (1) Overall, 72.5{\%} (200/276) of respondents were aware of PRWs. Of the respondents who were aware of PRWs, 43.6{\%} (86/197) had used PRWs. Of the respondents who had used PRWs, 23{\%} (19/83) had rated physicians at least once. Awareness, use, and contribution of ratings on PRWs were significantly lower in comparison with all other rating websites, except for hospital rating websites. (2) Except for the impact of responders' gender and marital status on the awareness of PRWs and responders' age on the use of PRWs, no other predictors had a relevant impact. (3) Whereas 31.8{\%} (85/267) of the respondents reported that PRWs were a very important or somewhat important information source when searching for a new physician, respondents significantly more often reported that family, friends and colleagues (259/277, 93.5{\%}), other physicians (219/274, 79.9{\%}), and practice websites (108/266, 40.6{\%}) were important information sources. Conclusions: Whereas awareness of German PRWs appears to have substantially increased, the use of PRWs and contribution of ratings remains relatively low. Further research is needed to examine the reasons why only a few patients are rating physicians. However, given the information inequality between provider and consumer will always be higher for consumers using the services of physicians, it is possible that people will always rely more on interpersonal recommendations than impersonal public information before selecting a physician. ", issn="1438-8871", doi="10.2196/jmir.7581", url="//www.mybigtv.com/2017/11/e387/", url="https://doi.org/10.2196/jmir.7581", url="http://www.ncbi.nlm.nih.gov/pubmed/29122739" }
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