@Article{信息:doi 10.2196 / / jmir。2280，作者=“Greaves, Felix和Pape, Utz J和Lee, Henry和Smith, Dianna M和Darzi, Ara和Majeed, Azeem和Millett, Christopher”，标题=“家庭医生在互联网上的患者评分:英国国家卫生服务中传统质量度量的使用和关联”，期刊=“J医学互联网研究”，年=“2012”，月=“10”，日=“17”，卷=“14”，数=“5”，页=“e146”，关键词=“患者体验;初级保健;互联网;背景:越来越多的患者在网上给他们的家庭医生打分，就像他们在猫途鹰(TripAdvisor)上给酒店打分或在eBay上给卖家打分一样，尽管医生对这一过程感到担忧。目的:本研究旨在检查NHS选择(NHS Choices)的使用情况，这是一个鼓励患者对英格兰家庭实践质量进行评级的政府网站，以及基于网络的患者评级与初级保健中患者体验和临床质量的传统衡量方法之间的联系。方法:我们获得了2009年10月至2010年12月期间在NHS Choices网站上发布的所有(16,952)家庭实践评级。我们检查了患者评分与家庭实践和人群特征之间的关系。对患者体验和临床结果的评级和调查措施之间的联系进行了研究。结果:在英国的8089个家庭实践中有61个{\%}被评分，其中69个{\%}会推荐他们的家庭实践。 Practices serving younger, less deprived, and more densely populated areas were more likely to be rated. There were moderate associations with survey measures of patient experience (Spearman $\rho$ 0.37−0.48, P<.001 for all 5 variables), but only weak associations with measures of clinical process and outcome (Spearman $\rho$ less than {\textpm}0.18, P<.001 for 6 of 7 variables). Conclusion: The frequency of patients rating their family physicians on the Internet is variable in England, but the ratings are generally positive and are moderately associated with other measures of patient experience and weakly associated with clinical quality. Although potentially flawed, patient ratings on the Internet may provide an opportunity for organizational learning and, as it becomes more common, another lens to look at the quality of primary care. ", issn="1438-8871", doi="10.2196/jmir.2280", url="//www.mybigtv.com/2012/5/e146/", url="https://doi.org/10.2196/jmir.2280", url="http://www.ncbi.nlm.nih.gov/pubmed/23076301" }