TY - JOUR AU - Lieser, Tyler AU - Huang, Yungui AU - Sezgin, Emre PY - 2022 DA - 2022/10/6 TI -美国大型儿科医院移动应用现状:系统的搜索和分析谷歌和苹果应用程序商店玩乔- JMIR Pediatr父SP - e38940六世- 5 - 4 KW -儿科KW -孩子KW -医院KW -移动应用KW -移动健康KW - mHealth KW -健康应用KW -数字医疗KW -电子健康KW - hospital-owned应用KW -远程医疗KW -审查KW -应用功能KW -易访问性KW -病人体验KW -功能AB -背景:美国儿科医院越来越多地利用面向患者的移动应用程序作为患者、家庭和护理人员的数字前门。这些移动健康应用程序由儿科医院批准,向公众或人群通报儿科护理信息,提供个性化信息,加强沟通,改善患者体验。然而,这些医院移动应用程序的功能和用户反馈尚未得到系统的调查。目的:了解大型儿科医院医院自有移动应用的现状,对比分析和报告医院自有移动应用提供的服务,发现可能存在的差距,以便告知开发者和提供商。美国医院协会将床位超过400张的医院定义为大型医院。方法:我们在Google Play和Apple App Store上进行了系统搜索,以确定纳入我们综述的所有大型儿科医院的医院自有移动应用程序。我们的纳入标准是:(1)大型儿科医院提供的应用程序;(2)在Apple App Store和Google Play中可用的医院自有应用; and (3) apps that are provided for general populations. Specialty apps that serve specific user groups or populations focusing on education, telehealth, specific conditions or procedures, or apps intended for research or clinician use were excluded. The features and functionality of the included apps were examined. Results: Of the 16 pediatric hospitals included in our review, 4 (25%) had no general patient-facing apps, 4 (25%) had one app, and 8 (50%) had more than one app available on Google Play or Apple App Store. The 12 hospitals with at least one mobile app had a combined total of 72 apps. Of these 72 apps, 61 (85%) were considered specialty and were excluded from our review, leaving a total of 11 (15%) apps to analyze. Among the 11 apps analyzed, the most common feature was appointment scheduling or reminder (n=9, 82%). Doctor search (n=8, 73%) and patient resources (n=8, 73%) were the second most common, followed by payment, billing, or claims (n=7, 64%), patient portal integration (n=6, 55%), personal health management (n=6, 55%), hospital way finding (n=5, 45%), message a provider (n=4, 36%), urgent care wait times (n=4, 36%), video chat (n=4, 36%), and health information access (n=4, 36%). Parking information (n=3, 27%) was the least common. Conclusions: Out of the 16 pediatric hospitals identified for our review, 75% (n=12) offer mobile apps. Based on the most common features, these apps were intended to help improve accessibility for patients and families in terms of finding providers, scheduling appointments, and accessing patient resources. We believe the findings will inform pediatric hospital administrators, developers, and other stakeholders to improve app feature offerings and increase their impact on service accessibility and patient experience. SN - 2561-6722 UR - https://pediatrics.www.mybigtv.com/2022/4/e38940 UR - https://doi.org/10.2196/38940 UR - http://www.ncbi.nlm.nih.gov/pubmed/36201385 DO - 10.2196/38940 ID - info:doi/10.2196/38940 ER -
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