TY - JOUR AU - Rizo, Carlos A AU - Lupea, Doina AU - Baybourdy, Homayoun AU - Anderson, Matthew AU - Closson, Tom AU - Jadad, Alejandro R PY - 2005 DA - 2005/8/3 TI -疫情期间，患者希望从医院获得什么样的互联网服务?多伦多SARS爆发的教训严重急性呼吸系统综合症传染病新发疾病信息服务互联网公共卫生调查问卷背景:国际卫生组织和官员正准备应对一场大流行。虽然2003年在多伦多爆发的严重急性呼吸系统综合症(萨斯)没有达到这样的程度，但它创造了一个独特的机会，可以确定如何最佳地利用互联网，以促进与公众的沟通，并在流行病期间保持卫生服务。目的:本研究的目的是探讨患者对未来发生大规模紧急情况时可能通过互联网提供的保健服务的态度，以补充传统的保健服务。方法:在第二次SARS暴发期间，对多伦多三家主要教学医院的患者进行“口罩对口罩”调查。在医院入口处和选定的诊所对患者进行了调查。采用描述性统计和逻辑回归模型进行分析。结果:1130例患者中，有1019例有应答(总有效率90%)。在互联网使用方面，70%(711/1019)自己使用互联网，57%(578/1019)在朋友或家人的帮助下使用互联网。在互联网用户中，68%(485/711)已经在万维网上搜索卫生信息，75%(533/711)有兴趣利用互联网与卫生专业人员交流，作为其持续护理的一部分。 Internet users expressed interest in using the Web for the following reasons: to learn about their health condition through patient education materials (84%), to obtain information about the status of their clinic appointments (83%), to send feedback to the hospital about how to improve its services (77%), to access screening tools to help determine if they were potentially affected by the infectious agent responsible for the outbreak (77%), to renew prescriptions (75%), to consult with their health professional about nonurgent matters (75%), and to access laboratory test results (75%). Regression results showed that younger age, higher education, and English as a first language were predictors of patients’ interest in using Internet services in the event of an epidemic. Conclusion: Most patients are willing and able to use the Internet as a means to maintain communication with the hospital during an outbreak of an infectious disease such as SARS. Hospitals should explore new ways to interact with the public, to provide relevant health information, and to ensure continuity of care when they are forced to restrict their services. SN - 1438-8871 UR - //www.mybigtv.com/2005/4/e46/ UR - https://doi.org/10.2196/jmir.7.4.e46 UR - http://www.ncbi.nlm.nih.gov/pubmed/16236698 DO - 10.2196/jmir.7.4.e46 ID - info:doi/10.2196/jmir.7.4.e46 ER -