TY -非盟的挥拳相向,马丁盟——McLennan斯图尔特PY - 2021 DA - 2021/7/26 TI -一个十年的在线病人反馈:纵向数据分析从德国医生评级网站乔- J地中海互联网Res SP - e24229六世- 23 - 7 KW -医生评级网站千瓦病人满意度KW -病人反馈KW -在线评级AB -背景:病人的反馈是一个重要的元素的一个patient-oriented医疗保健系统。医生评价网站(prw)是患者在线提供反馈的一个重要途径。这项研究分析了德国PRW上所有医学专业整整十年的在线评分。目的:本研究的目的是研究在过去十年中，德国PRW上发布的评级是如何发展的。特别地，本研究旨在探讨(1)2010年至2019年期间评分在时间相关方面(年、月、日、时)的分布情况，(2)有评分的医生人数，(3)每位医生平均评分次数，(4)平均评分，(5)医学专业之间是否存在差异，(6)患者评分医生的特征。方法:获取2010年至2019年在德国PRW网站上发布的所有在线量表调查评分。结果:2010年至2019年期间，共有127,921名医生在jameda上发布了1,906,146个评分。合格医师数量从2010年的19305名持续增长到2018年的82511名。每位评级医生的平均评分数从2010年的1.65(标准差1.56)增加到2019年的3.19(标准差4.69)。总的来说，75.2%(1,432,624/1,906,146)的评分处于“非常好”的最佳评级类别，5.7%(107,912/1,906,146)的评分处于“不足”的最低评级类别。 However, the mean of all ratings was 1.76 (SD 1.53) on the German school grade 6-point rating scale (1 being the best) with a relatively constant distribution over time. General practitioners, internists, and gynecologists received the highest number of ratings (343,242, 266,899, and 232,914, respectively). Male patients, those of higher age, and those covered by private health insurance gave significantly (P<.001) more favorable evaluations compared to their counterparts. Physicians with a lower number of ratings tended to receive ratings across the rating scale, while physicians with a higher number of ratings tended to have better ratings. Physicians with between 21 and 50 online ratings received the lowest ratings (mean 1.95, SD 0.84), while physicians with >100 ratings received the best ratings (mean 1.34, SD 0.47). Conclusions: This study is one of the most comprehensive analyses of PRW ratings to date. More than half of all German physicians have been rated on jameda each year since 2016, and the overall average number of ratings per rated physicians nearly doubled over the decade. Nevertheless, we could also observe a decline in the number of ratings over the last 2 years. Future studies should investigate the most recent development in the number of ratings on both other German and international PRWs as well as reasons for the heterogeneity in online ratings by medical specialty. SN - 1438-8871 UR - //www.mybigtv.com/2021/7/e24229 UR - https://doi.org/10.2196/24229 UR - http://www.ncbi.nlm.nih.gov/pubmed/34309579 DO - 10.2196/24229 ID - info:doi/10.2196/24229 ER -