TY -非盟的吴,Bing PY - 2018 DA - 2018/04/16 TI -病人继续使用在线医疗社区:Web挖掘医患沟通的乔- J地中海互联网Res SP - e126六世- 20 - 4 KW -健康信息管理KW -健康传播KW -信息素养KW -社交AB -背景:在实践中,在线健康社区通过采用并达成的扩散阶段发展阶段。在这一阶段，具备医疗保健相关知识的患者能够在不同社区之间切换，以最大限度地发挥其在线医疗社区活动的作用。在线健康社区聘请医生回答患者问题，高质量的在线健康社区更容易得到患者的认可。因此，必须解决促使患者与在线健康社区保持持续关系的因素。然而，这受到了有限的学术关注。目的:本研究的目的是确定促使患者继续使用医患交流的在线健康社区的因素。这是通过将信息系统成功模型与在线卫生社区功能集成而实现的。方法:使用网络蜘蛛从中国最权威的在线健康社区之一下载和提取数据，该社区是医患交流的场所。本研究分析的时间跨度为2017年1月至2017年3月。获得了469名有效匿名患者的9667个职位样本(相当于调查研究中的469名受访者)。 A combination of Web mining and structural equation modeling was then conducted to test the research hypotheses. Results: The results show that the research framework for integrating the information system success model and online health community features contributes to our understanding of the factors that drive patients' relationships with online health communities. The primary findings are as follows: (1) perceived usefulness is found to be significantly determined by three exogenous variables (ie, social support, information quality, and service quality; R2=0.88). These variables explain 87.6% of the variance in perceived usefulness of online health communities; (2) similarly, patient satisfaction was found to be significantly determined by the three variables listed above (R2=0.69). These variables explain 69.3% of the variance seen in patient satisfaction; (3) continuance use (dependent variable) is significantly influenced by perceived usefulness and patient satisfaction (R2=0.93). That is, the combined effects of perceived usefulness and patient satisfaction explain 93.4% of the variance seen in continuance use; and (4) unexpectedly, individual literacy had no influence on perceived usefulness and satisfaction of patients using online health communities. Conclusions: First, this study contributes to the existing literature on the continuance use of online health communities using an empirical approach. Second, an appropriate metric was developed to assess constructs related to the proposed research model. Additionally, a Web spider enabled us to acquire objective data relatively easily and frequently, thereby overcoming a major limitation of survey techniques. SN - 1438-8871 UR - //www.mybigtv.com/2018/4/e126/ UR - https://doi.org/10.2196/jmir.9127 UR - http://www.ncbi.nlm.nih.gov/pubmed/29661747 DO - 10.2196/jmir.9127 ID - info:doi/10.2196/jmir.9127 ER -