TY - JOUR AU - Vosbergen, Sandra AU - Mahieu, Guy R AU - Laan, Eva K AU - Kraaijenhagen, Roderik A AU - Jaspers, Monique WM AU - Peek, Niels PY - 2014 DA - 2014/01/02 TI -评估基于web的健康风险评估与定制反馈:与基于web的最终用户调查相比，专家焦点小组的结果如何?JO - J Med Internet Res SP - e1 VL - 16 IS - 1kw -健康风险评估KW -健康信息系统KW -定性研究KW -评估KW -最终用户KW -专业评审KW -设计人员KW -优化AB -背景:越来越多的基于web的健康应用程序被开发用于慢性疾病的预防和管理。然而，它们的覆盖面和利用率往往令人失望。实施后的定性评估可用于为优化过程提供信息，并最终促进其采用。在目前的做法中，这种评价主要是通过最终用户调查来进行的。然而，由焦点小组中的专家进行审查的方法可能更容易管理，并可能提供类似的结果。目的:本研究的目的是评估焦点小组中的工业设计工程师在评估商业基于web的健康风险评估(HRA)时，是否会与基于web的调查中的最终用户解决相同的问题。方法:七家荷兰公司将HRA作为其公司健康管理战略的一部分。使用HRA的员工(N=2289)和10名独立工业设计师被邀请参与这项研究。HRA由四个部分组成:(1)电子健康问卷，(2)生物测量，(3)实验室评估，以及(4)决策支持软件生成的个性化反馈。 After participating in the HRA as end users, both end users and designers evaluated the program. End users completed an evaluation questionnaire that included a free-text field. Designers participated in a focus group discussion. Constructs from user satisfaction and technology acceptance theories were used to categorize and compare the remarks from both evaluations. Results: We assessed and qualitatively analyzed 294 remarks of 189 end users and 337 remarks of 6 industrial designers, pertaining to 295 issues in total. Of those, 137 issues were addressed in the end-user survey and 148 issues in the designer focus group. Only 7.3% (10/137) of the issues addressed in the survey were also addressed in the focus group. End users made more remarks about the usefulness of the HRA and prior expectations that were not met. Designers made more remarks about how the information was presented to end users, quality of the feedback provided by the HRA, recommendations on the marketing and on how to create more unity in the design of the HRA, and on how to improve the HRA based on these issues. Conclusions: End-user surveys should not be substituted for expert focus groups. Issues identified by end users in the survey and designers in the focus group differed considerably, and the focus group produced a lot of new issues. The issues addressed in the focus group often focused on different aspects of user satisfaction and technology acceptance than those addressed by the survey participants; when they did focus on the same aspects, then the nature of issues differed considerably in content. SN - 14388871 UR - //www.mybigtv.com/2014/1/e1/ UR - https://doi.org/10.2196/jmir.2517 UR - http://www.ncbi.nlm.nih.gov/pubmed/24384408 DO - 10.2196/jmir.2517 ID - info:doi/10.2196/jmir.2517 ER -