TY -的AU -琼斯,雷盟——萨基,西沃恩·非盟-史密森,珍妮特盟——福特,塔姆辛AU -埃曼,托比特书非盟- Hewis,伊莱恩盟——捆,葫芦科盟-欧文斯,克丽斯特贝尔PY - 2011 DA - 2011/01/10 TI -使用指标来描述内的成员参与的立场讨论论坛乔- J地中海互联网Res SP - e3六世- 13 - 1 KW -在线社区KW -指标KW -论坛KW -自残KW -适度KW -参与立场AB -背景:使用论坛和在线焦点小组的研究人员需要确保他们是安全的，并需要工具来充分利用数据。我们探讨了使用度量标准，以便更好地管理论坛和更有效地分析参与者的贡献。目的:回顾性报告自残论坛计算的指标，并评估指标是否添加到其他方法，如话语分析。我们问(1)哪些指标对比较和管理论坛最有用，以及(2)如何使用指标来确定成员的参与立场，以帮助管理论坛。方法:我们研究了自残论坛中度量标准的使用。SharpTalk由五个论坛组成，都使用相同的软件，但论坛组成不同。SharpTalk论坛类似于大多数有节制的论坛，但结合了支持和一般的社交聊天，以及讨论自残问题的在线焦点小组。常规记录的时间戳数据用于得出剧集、在线时间、阅读页面和帖子的指标。我们将来自论坛的指标与来自讨论线程和版主的观点进行了比较。 We identified patterns of participants’ online behavior by plotting scattergrams and identifying outliers and clusters within different metrics. Results: In comparing forums, important metrics seem to be number of participants, number of active participants, total time of all participants logged on in each 24 hours, and total number of postings by all participants in 24 hours. In examining participative stances, the important metrics were individuals’ time logged per 24 hours, number of episodes, mean length of episodes, number of postings per 24 hours, and location within the forum of those postings. Metric scattergrams identified several participative stances: (1) the “caretaker,” who was “always around,” logged on for a much greater time than most other participants, posting but mainly in response to others and rarely initiating threads, (2) the “butterfly,” who “flitted in and out,” had a large number of short episodes, (3) two “discussants,” who initiated many more discussion threads than anybody else and posted proportionately less in the support room, (4) “here for you,” who posted frequently in the support room in response to other participants’ threads, and (5) seven “people in distress,” who posted many comments in the support room in comparison with their total postings and tended to post on their own threads. Conclusions: Real-time metrics may be useful: (1) by offering additional ways of comparing different discussion forums helping with their management, and (2) by identifying participative stances of individuals so allowing better moderation and support of forums, and more effective use of the data collected. For this to happen, researchers need to publish metrics for their discussion forums and software developers need to offer more real-time metrics facilities. SN - 1438-8871 UR - //www.mybigtv.com/2011/1/e3/ UR - https://doi.org/10.2196/jmir.1591 UR - http://www.ncbi.nlm.nih.gov/pubmed/21239373 DO - 10.2196/jmir.1591 ID - info:doi/10.2196/jmir.1591 ER -