%0期刊文章%@ 1438-8871 %I JMIR出版物%V 23%卡塔尔世界杯8强波胆分析 N 9% P e27403 %T消费者对母婴健康应用程序的看法:定性内容分析%A Biviji,Rizwana Williams,Karmen S %A Vest,Joshua R %A Dixon,Brian E %A Cullen,Theresa %A Harle,Christopher A %+医疗保健交付科学，亚利桑那州立大学，健康解决方案学院，美国亚利桑那州凤凰城北3街550号，85004,1 602 496 3300，Rizwana.Biviji@asu.edu %K mHealth %K移动应用程序%K母婴健康%K智能手机%K手机%D 2021 %7 1.9.2021 %9原创论文%J J Med互联网Res %G英文%X背景:尽管母婴健康移动应用程序很受欢迎，但持续的消费者参与和持续的应用程序使用仍然是障碍。很少有研究从消费者的角度考察用户体验或母婴健康应用程序使用的感知益处。目的:本研究旨在通过分析两个流行应用商店(apple app Store和谷歌Play Store)上公开的用户评论，评估用户对母婴健康应用程序的自我报告体验、感知益处和一般反馈。方法:我们对75个旨在为孕妇或婴儿父母和照顾者提供健康教育或决策支持的母婴健康应用程序中公开可用的用户评论(N=2422)进行了定性评估。使用一般归纳定性内容分析方法对评论进行编码和分析。结果:三个主要主题包括:应用程序功能，用户讨论应用程序的特性和功能;技术层面，用户谈论应用的技术层面;还有应用内容，用户特别关注应用内容和它提供的信息。 The six minor themes included the following: patterns of use, where users highlighted the frequency and type of use; social support, where users talked about receiving social support from friends, family and community of other users; app cost, where users talked about the cost of an app within the context of being cost-effective or a potential waste of money; app comparisons, where users compared one app with others available in app stores; assistance in health care, where users specifically highlighted the role of an app in offering clinical assistance; and customer care support, where users specifically talked about their interaction with the app customer care support team. Conclusions: Users generally tend to value apps that are of low cost and preferably free, with high-quality content, superior features, enhanced technical aspects, and user-friendly interfaces. Users also find app developer responsiveness to be integral, as it offers them an opportunity to engage in the app development and delivery process. These findings may be beneficial for app developers in designing better apps, as no best practice guidelines currently exist for the app environment. %M 34468323 %R 10.2196/27403 %U //www.mybigtv.com/2021/9/e27403 %U https://doi.org/10.2196/27403 %U http://www.ncbi.nlm.nih.gov/pubmed/34468323