期刊文章JMIR出版物网上医生对患者的评价如何?卡塔尔世界杯8强波胆分析患者在线评论研究的系统综述%A Hong,Y Alicia %A Liang,Chen %A Radcliff,Tiffany %A Wigfall,Lisa T %A Street,Richard L %+美国乔治梅森大学卫生行政与政策系，4400 University Drive, MS 1J3，弗吉尼亚州费尔法克斯，22030，美国，1 703 993 1929,yhong22@gmu.edu %K患者评论网站%K患者在线评论%K系统评论%D 2019 %7 8.4.2019 %9评论%J J Med Internet Res %G English %X患者在线评论(por)的数量显著增长，并且por在患者选择医疗保健提供者方面发挥着越来越重要的作用。目的:本研究的目的是系统回顾关于por的研究，总结主要发现和研究特点，找出文献空白，并对未来的研究提出建议。方法:主要数据库检索于2019年1月完成。如果研究(1)关注医生和医院的por，(2)报告了por分析的定性或定量结果，以及(3)同行评议的实证研究，则将其纳入研究。采用预先设计的表格综合研究特点和主要发现。结果:符合上述标准的共63项研究(69篇)纳入本综述。大多数研究(n=48)在美国进行，包括波多黎各，其余来自欧洲、澳大利亚和中国。早期的研究(发表于2010年之前)使用了小样本量的内容分析; more recent studies retrieved and analyzed larger datasets using machine learning technologies. The number of PORs ranged from fewer than 200 to over 700,000. About 90% of the studies were focused on clinicians, typically specialists such as surgeons; 27% covered health care organizations, typically hospitals; and some studied both. A majority of PORs were positive and patients’ comments on their providers were favorable. Although most studies were descriptive, some compared PORs with traditional surveys of patient experience and found a high degree of correlation and some compared PORs with clinical outcomes but found a low level of correlation. Conclusions: PORs contain valuable information that can generate insights into quality of care and patient-provider relationship, but it has not been systematically used for studies of health care quality. With the advancement of machine learning and data analysis tools, we anticipate more research on PORs based on testable hypotheses and rigorous analytic methods. Trial Registration: International Prospective Register of Systematic Reviews (PROSPERO) CRD42018085057; https://www.crd.york.ac.uk/PROSPERO/display_record.php?RecordID=85057 (Archived by WebCite at http://www.webcitation.org/76ddvTZ1C) %R 10.2196/12521 %U //www.mybigtv.com/2019/4/e12521/ %U https://doi.org/10.2196/12521

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