使用技术接受模型探索有多种慢性疾病的老年人患者门户的用户体验、使用意图卡塔尔世界杯8强波胆分析和使用行为:描述性定性研究%A Portz,Jennifer Dickman %A Bayliss,Elizabeth A %A Bull,Sheana %A Boxer,Rebecca S %A Bekelman,David B %A Gleason,Kathy %A Czaja,Sara %+科罗拉多大学医学院普通内科分部，邮编:13001东17号，Aurora, CO, 80045，美国，1 303 724 4438，jennifer.portz@colostate.edu %K多种慢性疾病%K个人健康记录%K患者门户%K老龄化%K健康信息技术%D 2019 %7 08.04.2019 %9原始论文%J J医学互联网Res %G英文%X背景:患者门户为患有多种慢性疾病(MCC)的老年人提供现代数字工具，以参与他们的健康管理。但是，在老年人中采用门户存在一些障碍。了解患有MCC的老年人的门户用户界面和用户体验(UI和UX)偏好可以提高患者门户的可访问性、可接受性和采用性。目的:本研究的目的是使用技术接受模型(TAM)作为一个框架，定性描述老年MCC患者的用户界面和用户体验、使用意图和使用行为。方法:我们对Kaiser Permanente Colorado建立的患者门户网站“我的健康经理”进行了定性描述性研究。老年患者(N=24;平均78.41年(SD 5.4年)。采用分层随机抽样，以最大限度地提高参与者的年龄和使用门户的经验。 The semistructured focus groups used a combination of discussion and think-aloud strategies. A total of 2 coders led the theoretically driven analysis based on the TAM to determine themes related to use behavior, portal usefulness and ease of use, and intent to use. Results: Portal users commonly used email, pharmacy, and lab results sections of the portal. Although, generally, the portal was seen to be easy to use, simple, and quick, challenges related to log-ins, UI design (color and font), and specific features were identified. Such challenges inhibited participants’ intent to use the portal entirely or specific features. Participants indicated that the portal improved patient-provider communication, saved time and money, and provided relevant health information. Participants intended to use features that were beneficial to their health management and easy to use. Conclusions: Older adults are interested in using patient portals and are already taking advantage of the features available to them. We have the opportunity to better engage older adults in portal use but need to pay close attention to key considerations promoting usefulness and ease of use. %M 30958272 %R 10.2196/11604 %U //www.mybigtv.com/2019/4/e11604/ %U https://doi.org/10.2196/11604 %U http://www.ncbi.nlm.nih.gov/pubmed/30958272