%0期刊文章@ 14388871% I JMIR出版公司%V 15%卡塔尔世界杯8强波胆分析 N 11% P e234% T信息偏好对消费者在线健康信息搜索行为的影响%A张%+德克萨斯大学奥斯汀分校,1616瓜达卢佩街,奥斯汀,德克萨斯州,78701,美国,1 512 471 9448,yanz@ischool.utexas.edu %K信息偏好%K健康信息%K消费者搜索行为%K搜索引擎%D 2013 %7 26.11.2013 %9原始论文%J J医学互联网Res %G英文%X背景:信息偏好是一种人格特质,会影响人们在健康相关情况下寻求信息的倾向。先前的研究主要集中在调查其对患者-提供者沟通的影响以及对设计信息干预措施的影响,使患者为医疗程序做好准备。很少有研究考察了它对普通消费者与基于网络的健康信息搜索引擎互动的影响,或对设计更有效的健康信息搜索系统的影响。目的:本研究旨在通过调查信息偏好对一般消费者寻求健康信息的搜索行为、他们对搜索任务的感知(代表信息需求)以及搜索系统的用户体验的影响来填补这一空白。方法:40名曾经在网上搜索过健康信息的普通消费者参与了我们可用性实验室的研究。信息偏好使用米勒监测-直言风格量表(MBSS)和克兰兹健康意见调查-信息量表(KHOS-I)进行测量。每个参与者完成四项模拟健康信息搜索任务:两项查找(事实查找)和两项探索。他们在与搜索系统互动时的行为被自动记录下来,他们对任务的看法和对系统的用户体验的评级被使用李克特量表问卷收集。结果:MBSS对参与者的信度较低(监测分量表:Cronbach alpha=.53; Blunting subscale: Cronbach alpha=.35). Thus, no further analyses were performed based on the scale. KHOS-I had sufficient reliability (Cronbach alpha=.77). Participants were classified into low- and high-preference groups based on their KHOS-I scores. The high-preference group submitted significantly shorter queries when completing the look-up tasks (P=.02). The high-preference group made a significantly higher percentage of parallel movements in query reformulation than did the low-preference group (P=.04), whereas the low-preference group made a significantly higher percentage of new concept movements than the high-preference group when completing the exploratory tasks (P=.01). The high-preference group found the exploratory tasks to be significantly more difficult (P=.05) and the systems to be less useful (P=.04) than did the low-preference group. Conclusions: Preference for information has an impact on the search behavior of general consumers seeking health information. Those with a high preference were more likely to use more general queries when searching for specific factual information and to develop more complex mental representations of health concerns of an exploratory nature and try different combinations of concepts to explore these concerns. High-preference users were also more demanding on the system. Health information search systems should be tailored to fit individuals’ information preferences. %M 24284061 %R 10.2196/jmir.2783 %U //www.mybigtv.com/2013/11/e234/ %U https://doi.org/10.2196/jmir.2783 %U http://www.ncbi.nlm.nih.gov/pubmed/24284061
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