% 0期刊文章% @ 1438 - 8871 V %我Gunther Eysenbach % 14% 5% N P e140 % T最终用户满意度评价员工参与一个基于web的健康风险评估与反馈% Vosbergen定制,桑德拉%拉恩说道,伊娃K % Colkesen, Ersen B % Niessen,莫里斯AJ % Kraaijenhagen, Roderik % Essink-Bot,名叫玛丽% Peek,尼尔斯·% +学术医疗中心医学信息学系226600年邮政信箱,阿姆斯特丹,阿姆斯特丹大学1100 dd,荷兰,31日20 5666179,s.vosbergen@amc.uva.nl %K eHealth %K满意度%K健康风险评估%K混合方法%K健康行为%D 2012 %7 30.10.2012 %9原始论文%J J医学互联网Res %G英文%X背景:Web技术越来越多地用于为个人提供量身定制的反馈的健康风险评估(HRAs)。最终用户满意度是HRAs潜在影响的一个重要决定因素，因为这会影响项目的流失和对行为建议的遵守。目的:本研究的目的是评估最终用户对基于web的HRA的满意度，在工作场所设置中使用定制反馈，使用混合(定量和定性)方法。方法:荷兰七家公司的员工参加了一个商业的、基于网络的人力资源评估，并获得了量身定制的反馈。HRA由四个部分组成:1)健康和生活方式评估问卷，2)生物特征评估，3)实验室评估，4)量身定制的反馈，包括通过门户网站交流的个人健康风险概况和生活方式行为建议。六周后，HRA的受访者收到了一份评估问卷。对HRA不同部分的满意度采用李克特5点量表进行测量。自由文本字段提供了添加其他注释的机会。结果:共有2289名员工参与了HRA项目，其中637人(27.8%)完成了评估问卷。 Quantitative analysis showed that 85.6% of the respondents evaluated the overall HRA positively. The free-text field was filled in by 29.7 % of the respondents (189 out of 637), who made 315 separate remarks. Qualitative evaluation of these data showed that these respondents made critical remarks. Respondents felt restricted by the answer categories of the health and lifestyle assessment questionnaire, which resulted in the feeling that the corresponding feedback could be inadequate. Some respondents perceived the personal risk profile as unnecessarily alarming or suggested providing more explanations, reference values, and a justification of the behavioral advice given. Respondents also requested the opportunity to discuss the feedback with a health professional. Conclusions: Most people were satisfied with the web-based HRA with tailored feedback. Sources of dissatisfaction were limited opportunities for providing additional health information outside of the predefined health and lifestyle assessment questionnaire and insufficient transparency on the generation of the feedback. Information regarding the aim and content of the HRA should be clear and accurate to prevent unrealistic expectations among end-users. Involving trusted health professionals in the implementation of web-based HRAs may enhance the use of and confidence in the HRA. %M 23111097 %R 10.2196/jmir.2067 %U //www.mybigtv.com/2012/5/e140/ %U https://doi.org/10.2196/jmir.2067 %U http://www.ncbi.nlm.nih.gov/pubmed/23111097