@Article{信息:doi 10.2196 / / jmir.5.4。e24，作者=“舒勒，克里斯汀S和奈特，克里斯汀M”，标题=“当患者转向互联网时，他们在寻找什么?”《骨科网站访问者问题的定性内容分析》，期刊=《中国医学网络研究》，年="2003"，月="10"，日="10"，卷="5"，数="4"，页="e24"，关键词="互联网;信息存储与检索;病人;背景:越来越多的人转向互联网获取健康相关的信息，最近的研究表明，患者在网上找到的信息直接影响他们对自己的医疗保健做出的决定。对于使用互联网获取健康信息的人们的信息需求或实际搜索行为知之甚少。目的:本研究分析了当人们使用提供关节炎、骨科和运动医学主题信息的健康教育网站时，他们会搜索什么。此外，它还可以确定是谁在执行这些搜索:是患者、患者的朋友或亲属，还是两者都不是?最后，研究了不同国家网站访问者提交的问题的异同。 Methods: Content analysis was performed on 793 free-text search queries submitted to a patient-education Web site owned and operated by the Department of Orthopaedics and Sports Medicine at the University of Washington Medical Center. The 793-query data set was coded into 3 schemes: (1) the purpose of the query, (2) the topic of the query, and (3) the relationship between the asker of the query and the patient. We determined the country from which each query was submitted by analyzing the Internet Protocol addresses associated with the queries. Results: The 5 most frequent reasons visitors searched the Web site were to seek: (1) information about a condition, (2) information about treatment, (3) information about symptoms, (4) advice about symptoms, and (5) advice about treatment. We were able to determine the relationship between the person submitting the query and the patient in question for 178 queries. Of these, the asker was the patient in 140 cases, and the asker was a friend or relative of the patient in 38 cases. The queries were submitted from 34 nations, with most coming from the United States, Australia, the United Kingdom, and Canada. When comparing questions submitted from the United States versus those from all other countries, the 3 most frequent types of questions were the same for both groups (and were the top 3 question types listed above). Conclusions: These results provide the University of Washington Department of Orthopaedics and Sports Medicine, as well as other organizations that provide health-information Web sites, with data about what people around the world are seeking when they turn to the Internet for health information. If Web site managers can adapt their health-information Web sites in response to these findings, patients may be able to find and use Internet-based health information more successfully, enabling them to participate more actively in their health care. ", issn="1438-8871", doi="10.2196/jmir.5.4.e24", url="//www.mybigtv.com/2003/4/e24/", url="https://doi.org/10.2196/jmir.5.4.e24", url="http://www.ncbi.nlm.nih.gov/pubmed/14713652" }