@文章{信息:doi/10.2196/25012,作者=“Newton, Amanda S和March, Sonja和Gehring, Nicole D和Rowe, Arlen K和Radomski, Ashley D”,标题=“建立电子健康研究人员和青少年自我报告用户体验措施的用户体验工作定义:范围审查”,期刊=“J Med Internet Res”,年=“2021”,月=“12”,日=“2”,卷=“23”,数=“12”,页=“e25012”,关键词=“eHealth;互联网;设计;发展;用户体验;卫生保健;范围审查;背景:在涉及儿童、青少年及其父母的电子健康干预研究中,研究人员测量了用户体验,以协助干预措施的开发、改进和评估。到目前为止,还没有被广泛接受的用户体验定义或测量方法来支持在干预措施内部或跨干预措施进行评估和比较的标准化方法。目的:我们在随后的德尔菲咨询中进行了范围审查,以确定如何在电子健康研究中定义和测量用户体验,描述所使用的测量工具,并为可用于未来电子健康评估的用户体验领域建立工作定义。 Methods: We systematically searched electronic databases for published and gray literature available from January 1, 2005, to April 11, 2019. We included studies assessing an eHealth intervention that targeted any health condition and was designed for use by children, adolescents, and their parents. eHealth interventions needed to be web-, computer-, or mobile-based, mediated by the internet with some degree of interactivity. We required studies to report the measurement of user experience as first-person experiences, involving cognitive and behavioral factors reported by intervention users. We appraised the quality of user experience measures in included studies using published criteria: well-established, approaching well-established, promising, or not yet established. We conducted a descriptive analysis of how user experience was defined and measured in each study. Review findings subsequently informed the survey questions used in the Delphi consultations with eHealth researchers and adolescent users for how user experience should be defined and measured. Results: Of the 8634 articles screened for eligibility, 129 articles and 1 erratum were included in the review. A total of 30 eHealth researchers and 27 adolescents participated in the Delphi consultations. On the basis of the literature and consultations, we proposed working definitions for 6 main user experience domains: acceptability, satisfaction, credibility, usability, user-reported adherence, and perceived impact. Although most studies incorporated a study-specific measure, we identified 10 well-established measures to quantify 5 of the 6 domains of user experience (all except for self-reported adherence). Our adolescent and researcher participants ranked perceived impact as one of the most important domains of user experience and usability as one of the least important domains. Rankings between adolescents and researchers diverged for other domains. Conclusions: Findings highlight the various ways in which user experience has been defined and measured across studies and what aspects are most valued by researchers and adolescent users. We propose incorporating the working definitions and available measures of user experience to support consistent evaluation and reporting of outcomes across studies. Future studies can refine the definitions and measurement of user experience, explore how user experience relates to other eHealth outcomes, and inform the design and use of human-centered eHealth interventions. ", issn="1438-8871", doi="10.2196/25012", url="//www.mybigtv.com/2021/12/e25012", url="https://doi.org/10.2196/25012", url="http://www.ncbi.nlm.nih.gov/pubmed/34860671" }
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