@Article{信息:doi 10.2196 / / jmir。2924，作者="Luger, Tana M and Houston, Thomas K and Suls, Jerry"，标题="老年人在线诊断的经验:来自基于场景的自言自答协议的结果"，期刊="J医学互联网研究"，年="2014"，月="Jan"，日="16"，卷="16"，数="1"，页="e16"，关键词="信息寻求行为;互联网;背景:在患者中，甚至在老年人中，搜索在线信息来解释症状是一种越来越普遍的活动。由于老年人通常有复杂的医疗保健需求，他们通过在线自我诊断误解症状的风险可能更大。然而，在症状解释和人机交互领域对老年人进行的研究有限。目的:本研究的目的是描述老年人样本在线诊断症状的过程，以及预测准确诊断的过程。方法:我们对79名50岁以上的成年人进行了一系列的“大声思考”方案。参与者收到两幅描绘疾病症状的小插图中的一幅。参与者大声说出他们的想法和行动，同时尝试在有或没有常见互联网工具(谷歌和WebMD的症状检查器)的帮助下诊断症状。 Think-aloud content was categorized using an adapted Q-sort and general inductive approach. We then compared the think-aloud content of participants who were accurate in their diagnosis with those who were not. Results: Nineteen descriptive codes were identified from the think-aloud content. The codes touched upon Web navigation, attempts to organize and evaluate online health information, and strategies to diagnose symptoms. Participants most frequently relied on a strategy where they reviewed and then rejected the online diagnoses if they contained additional symptoms than those that were depicted in the vignette. Finally, participants who were inaccurate in their diagnosis reported being confused by the diagnosis task, lacking confidence in their diagnosis, and using their past experiences with illness to guide diagnosis more frequently than those participants who accurately diagnosed the symptoms. Conclusions: Older adult participants tended to rely on matching strategies to interpret symptoms, but many still utilized existing medical knowledge and previous illness experiences as a guide for diagnosis. Many participants also had difficulty navigating the Internet tools, which suggests an increased need for navigation aids in Web design. Furthermore, participants who were inaccurate in their diagnosis had more difficulty with the Internet tools and confusion with the task than those who were accurate. Future work in this area may want to utilize additional study design such as eye-tracking to further understand the coordination between Web navigation, online symptom information processing, and diagnostic strategies. ", issn="14388871", doi="10.2196/jmir.2924", url="//www.mybigtv.com/2014/1/e16/", url="https://doi.org/10.2196/jmir.2924", url="http://www.ncbi.nlm.nih.gov/pubmed/24434479" }