@文章{信息:doi/10.2196/26017，作者="Zhang, Zhan and Kmoth, Lukas and Luo, Xiao and He，哲"，标题="以用户为中心的临床实验室检测结果交流系统设计:设计和评价研究"，期刊="JMIR Hum Factors"，年="2021"，月=" 11 "，日="25"，卷="8"，数="4"，页数="e26017"，关键词="临床实验室结果;以病人为中心的护理;病人门户;背景:个人临床数据，如实验室检测结果，越来越多地通过患者门户向患者提供。然而，实验室检测结果以一种患者难以解释和使用的方式呈现。此外，实验室检测结果的指征在不同特征和不同医疗背景的患者之间可能有所不同。到目前为止，对于如何设计以患者为中心的技术来促进实验室检测结果的解释知之甚少。目的:本研究旨在探讨支持以患者为中心的实验室检测结果沟通和理解的设计考虑因素，以及患者和医疗服务提供者之间的讨论。方法:我们进行了一项以用户为中心的多成分设计研究，包括用户研究、迭代原型设计和试点用户评估，以探索有助于患者查看、解释和根据实验室测试结果采取行动的设计概念和考虑因素。结果:用户研究结果为系统原型的迭代设计提供了信息，该系统原型具有几个交互特征:使用图形表示和清晰的信息来传达结果的相关性质; enabling users to annotate laboratory test reports; clarifying medical jargon using nontechnical verbiage and allowing users to interact with the medical terms (eg, saving, favoriting, or sorting); and providing pertinent and reliable information to help patients comprehend test results within their medical context. The results of a pilot user evaluation with 8 patients showed that the new patient-facing system was perceived as useful in not only presenting laboratory test results to patients in a meaningful way but also facilitating in situ patient-provider interactions. Conclusions: We draw on our findings to discuss design implications for supporting patient-centered communication of laboratory test results and how to make technology support informative, trustworthy, and empathetic. ", issn="2292-9495", doi="10.2196/26017", url="https://humanfactors.www.mybigtv.com/2021/4/e26017", url="https://doi.org/10.2196/26017", url="http://www.ncbi.nlm.nih.gov/pubmed/34842529" }