@文章{info:doi/10.2196/18787，作者="Boumans, Roel和van Meulen, Fokke和van Aalst, William和Albers, Joyce和Janssen, Mar{\ ' e}se和peterkop, Marieke和Huisman - de Waal, Getty和van de Poll, Alexandra和Hindriks, Koen和Neerincx, Mark和Olde Rikkert, Marcel"，标题="老年患者和护理人员在综合护理途径中感知的护理质量，来自社交机器人的采访协助:非劣效随机对照试验”，期刊=“J Med Internet Res”，年=“2020”，月=“9”，卷=“22”，数=“9”，页=“e18787”，关键词=“综合护理途径;社会机器人;护理质量;背景:社会正面临着全球1700万卫生保健工作者的短缺，以及越来越多的老年人对卫生保健的需求。社交机器人被认为是部分解决这一问题的方法。目的:我们的目标是评估门诊综合护理路径中患者和护理人员感知的护理质量，使用社会机器人进行患者报告结果测量(PROM)访谈，而不是目前使用的专业访谈。方法:采用多中心、双平行组、非盲、随机对照试验来检验机器人辅助护理质量的非劣性。使用计算机生成的表格进行随机化。研究环境包括两个门诊诊所，研究于2019年7月至12月进行。 Of 419 patients who visited the participating outpatient clinics, 110 older patients met the criteria for recruitment. Inclusion criteria were the ability to speak and read Dutch and being assisted by a participating health care professional. Exclusion criteria were serious hearing or vision problems, serious cognitive problems, and paranoia or similar psychiatric problems. The intervention consisted of a social robot conducting a 36-item PROM. As the main outcome measure, the customized Consumer Quality Index (CQI) was used, as reported by patients and caregivers for the outpatient pathway of care. Results: In total, 75 intermediately frail older patients were included in the study, randomly assigned to the intervention and control groups, and processed: 36 female (48{\%}) and 39 male (52{\%}); mean age 77.4 years (SD 7.3), range 60-91 years. There was no significant difference in the total patient CQI scores between the patients included in the robot-assisted care pathway (mean 9.27, SD 0.65, n=37) and those in the control group (mean 9.00, SD 0.70, n=38): P=.08, 95{\%} CI --0.04 to 0.58. There was no significant difference in the total CQI scores between caregivers in the intervention group (mean 9.21, SD 0.76, n=30) and those in the control group (mean 9.09, SD 0.60, n=35): P=.47, 95{\%} CI --0.21 to 0.46. No harm or unintended effects occurred. Conclusions: Geriatric patients and their informal caregivers valued robot-assisted and nonrobot-assisted care pathways equally. Trial Registration: ClinicalTrials.gov NCT03857789; https://clinicaltrials.gov/ct2/show/NCT03857789 ", issn="1438-8871", doi="10.2196/18787", url="//www.mybigtv.com/2020/9/e18787/", url="https://doi.org/10.2196/18787", url="http://www.ncbi.nlm.nih.gov/pubmed/32902387" }